Timeframe: Orders can be canceled within 24 hours of purchase. If more than 24 hours have passed since your purchase, we cannot offer a cancellation.
How to Cancel: To cancel your order, please contact us at support@karnikabazar.com with your order number and reason for cancellation.
Refund Process: If your cancellation is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Returns
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable Items: Several types of goods are exempt from being returned, such as perishable goods, custom products, and personal care items.
Return Process: To initiate a return, please contact us at support@karnikabazar.com with your order number and reason for return. We will provide you with instructions on how to proceed.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds
Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at support@karnikabazar.com.
Exchanges
Eligibility: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@karnikabazar.com and send your item to: A-245, 2nd Floor Khanpur Extension, New Delhi-110080
